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Banking FAQ

 

What should I do if my VISA CheckCard or ATM card are lost or stolen?

You should contact the Customer Service Center at 610-921-2210 or 1-888-238-3330 between 8:00 AM - 6:00 PM Monday thru Friday to report the card lost or stolen. If you must report the card lost or stolen outside of our normal business hours which are listed above, please call 1-800-236-2442 for VISA Debit/CheckCards or 1-800-798-4143 for VIST Bank ATM cards. These numbers are available 24 hours a day, 7 days a week.

Are VIST Bank deposit accounts FDIC insured?

Yes! Accounts at VIST Bank are insured by the FDIC up to a limit of $100,000.

How do I set up Direct Deposit of my payroll check?

After your VIST Bank checking application has been approved, you will receive the Bank's routing and transit number and your account number. If your employer participates in a direct deposit program, simply provide this information to the human resources or payroll department at your company, and your direct deposit will usually begin within thirty days.

How do I set up Direct Deposit of my Social Security check?

After your VIST Bank checking application has been approved, you will receive the Bank's routing and transit number and your account number. Simply contact us, and have your Social Security Number and account information available to set up your direct deposit right over the phone.

Can I get information about my account by phone?

Yes! Account information is available with our Customer Service Representatives during business hours at any of our office locations or ask about our Automated Telephone Banking System for automated account information 24 hours a day.

What products can I apply for online?

Check out VIST's Personal Banking page to see which accounts you can apply for online.

Can businesses have accounts at VIST Bank?

Yes VIST Bank offer a variety of products and services tailored specifically for businesses. To see what we offer, visit our Business Banking page.

Is interest paid on VIST Bank checking accounts?

Yes! If you want a checking account that pays a market rate of interest, check out our Interest Checking Account or our Market Rate Checking Account.

Can I look at all of my transactions at any time?

Yes! With Web Banking you have access to your account information 24 hours a day, 7 days a week!

Can I do all of my banking with VIST Bank?

Yes! Thanks to the convenience of Direct Deposit, ATMs, Web Banking or the VISA Checkcard, everyday banking activities can be performed from the comfort of home. Contact us with questions about your banking needs.

How frequently is my VIST Bank information updated?

The VIST Bank update all customer information nightly. Whether you access our Web Banking site or visit our offices, your account information is updated every day to reflect all account activity.

Are wire transfers possible to and from my VIST Bank checking account?

Yes! Funds can be transferred to and from accounts by wire transfer or via ACH (Automated Clearing House) debits or credits. Call any of our office locations for details.

How do I make a deposit to my account from a remote location?

You can do most of your banking by using direct deposit, ATMs or ACH (Automated Clearing House) transactions. VIST Bank also offers a bank-by-mail service which allows you to mail non-recurring deposits. Contact us for details on a method that's best for you.